Privacy notice

Privacy notice for

Bristol City Council is the data controller (on behalf of On Site Bristol) for the purposes of the Data Protection Act 2018 and other regulations including the UK General Data Protection Regulation (UK GDPR), which means it determines what your personal data is used for and why it is collected.

The purpose of this privacy notice is to tell you about how we collect and use personal data in connection with our service. We may update this privacy notice from time to time. When we do this, we will communicate any changes to you and publish the revised privacy notice on our website.

Our main address is On Site Bristol, The Create Centre, Smeaton Road, Bristol BS1 6XN and our contact details can be found on our website www.onsitebristik

What data do we need to collect and use?

To provide this service, we will collect and use some or all of the personal information below:

  • name
  • email address
  • Previous qualifications
  • geographic location
  • phone number
  • online identifiers
  • such as IP address
  • the technology used to access the website
  • cookies
  • usernames

Personal information and data is collected on this website through Google Analytics, Google Tag Manager, JotForm and when individuals:

  • use the application form
  • use the contact form
  • watch videos

How do we use your personal information?

The information will be used for purposes relating to education, training, employment, and general advice services.

We are required to collect some information as part of our contract with the Department for Education through the Education and Skills Funding Agency (ESFA). when you enrol onto an Apprenticeship programme to access funding through the Education and Skills Funding Agency. The remainder of the data ensures we can meet our legal contract requirements.

The Department have a detailed privacy notice available online.


This website contains forms (such as the contact form) which can be used by visitors wishing to give feedback and express their interest in contributing content. If you enter your details on the form, it is sent directly to a On Site Bristol email address.

When the email reaches On Site Bristol it is subject to the council’s Privacy Statement. Any data you submit will be used solely by On Site Bristol for getting in contact with you or, where applicable, providing the services that you’ve requested.

Google Analytics and Tag Manager

On Site Bristol collects web statistics automatically about your visit to this website based on your IP address. This information is used by On Site Bristol, as a public authority, to facilitate its public task in providing services to as many people as possible. On Site Bristol uses Google Analytics and Tag Manager for this purpose, you can read Google’s privacy policy for more information.


This website sometimes stores small files called ‘cookies’ on your computer or other device to help improve your experience on the website. Videos on this website are embedded from YouTube and Vimeo which use cookies to collect data. More information regarding our use of cookies is available on our corporate privacy statement.

Information we obtain from third party sources

We may receive personal information about you from third party sources (such as your school/college or employer), We collect only the minimum amount of information required from these third parties to enable us to process your application. We only use the information we receive from these third parties as set out in this Privacy Notice.

Who else might we share your personal information with?

On Site Bristol are required to share information with the Department for Education. The department has the right to share some information for education, training, employment and wellbeing related purposes, including for research.

The department creates and maintains a unique learner number (ULN) and personal learning record for all learners.

On Site Bristol may also share your information with vetted potential employers to support you in finding employment for your Apprenticeship

Upon enrolment On Site Bristol will share your information with our main training partners.

Links to social media

This website has links to its social media pages and accounts, including sharing buttons. On Site Bristol don’t collect any personal data through these links. Please check each social media platform for their privacy policies or contact them directly if you have any questions.


This website has links to external websites. On Site Bristol takes no responsibility for the content or data protection on these sites. Please check their privacy policies or contact the organisations directly if you have any questions.

Will my personal data be sent outside the UK?

Most personal information we collect and use is stored on systems in the UK, this includes all information held by On Site Bristol.

On occasion, your information may leave the UK when we use other systems. For this website, the system used and associated organisations are:

We take additional steps to protect your information including:

  • making sure it is transferred securely
  • checking their Privacy Policy’s meets our Data Protection standards
  • doing all we can to make sure your information is not sent to a country that is not deemed to look after your personal data sufficiently by the UK or EU governments.

What is the legal basis for our use of your personal

  • Processing is necessary for compliance with a legal obligation to which the controller is subject.

The council is obliged to process your personal information under the Education and Skills Funding Agency Apprenticeship Funding Rules 2122_Provider_Rules__Version_2_To_Publish.pdf ( . These rules constitute funding conditions made under section 101 of the Apprenticeships, Skills, Children and Learning Act 2009 (ASCLA 2009), in connection with the Secretary of State’s power to fund English statutory apprenticeships under section 100(1A) (as inserted by the Enterprise Act 2016)

How long we will keep your personal information

On Site Bristol will hold this information for as long as it is needed, or if we are required to do so by law. In practice this means that your personal information may be retained for:

  • Application data will be stored for one year
  • Data relating to your apprenticeship will be retained securely for 6 years from financial year end after the end of the course

At or before this period your personal information will be deleted.

In relation to other systems on this website, please see the following webpages:

Cookie expiration varies from the time of closing a browser up to two years.

Your rights as a data subject:

The law gives you a number of rights to control what and how personal information is used by us, including the right to access a copy of your personal information and withdraw your consent when we rely on your permission to use your personal data.

Full details about your rights can be found in our main privacy notice.  If you are unable to access our digital Privacy Notice, please contact Citizens Services whom will be able to send a hard copy.

To update or correct your information if it is inaccurate, please contact Citizens Services.

To access a copy of your personal information, more details and how to make a request can be found on the data protection subject access requests page on the council website.

You can exercise any of these rights, ask questions about how we use your personal data or complain by contacting us at or by writing to our data protection officer at:

Data Protection Officer
Information Governance
Bristol City Council
City Hall
College Green

If you think we have dealt with your information inappropriately or unlawfully, you have the right to complain to the ICO at: Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF

Visit the ICO website for more information.